Frequently Asked Questions

Check-in is from 3:00pm.

Please do not arrive before 3:00pm, as our housekeeping team are busy preparing your accommodation to ensure it’s spotless and ready for your stay.

Sorry, we do not offer early check-in.

If you arrive before 3:00pm, why not relax at the Arranview Café Bistro? Enjoy a freshly prepared breakfast, lunch, coffee or cake while you wait for your accommodation to be ready.

Check-out is by 11:00am.

Yes. Late check-out until 12:00 noon is available for £20.

The easiest way to book is to add it when making your online booking.

If you didn’t add it at the time of booking, simply send a WhatsApp message to 07971 092021 with your Pod or Lodge number before 9:00pm on the evening before your departure. Late check-out is subject to availability.

Please leave your keys inside your accommodation and leave the door unlocked when you depart.

All bookings are made securely through our website.

• Pods are available for 1-night stays.
• Single Lodges (7–14) are available for 1-night stays from Sunday to Thursday.
• Twin Lodges (1–6) have a 2-night minimum stay all year round.
• Micro Lodges (15–18) generally have a 2-night minimum stay on Fridays and Saturdays.

Occasionally, if we have unsold weekend availability, we may release selected Lodges or Micro Lodges for 1-night stays. Simply send us a WhatsApp message on 07971 092021 the day before your stay and we’ll be happy to check availability.

Yes! Give the gift of relaxation with an Arranview Gift Voucher.

Perfect for birthdays, anniversaries, weddings, Christmas, Mother’s Day, Father’s Day or simply treating someone special.

Gift vouchers are available in any value and can be purchased securely online.

Buy a Gift Voucher

If you have an Arranview Gift Voucher and would like to book your stay, please send us a WhatsApp message on 07971 092021 (preferred), or email info@arranviewlodges.co.uk with:

• A photo of your gift voucher
• Preferred arrival and departure dates (please check availability on our website first)
• Preferred Pod or Lodge number
• Your full name, home address, mobile number and email address
• Number of guests staying

Once we’ve received your details, we’ll verify your gift voucher, manually create your booking and email your booking confirmation.

If your chosen dates or accommodation are unavailable, we’ll be happy to help you find the next best option.

Yes. We have a selection of pet-friendly accommodation, each with its own secure private garden, making them ideal for guests travelling with dogs and great for young children to enjoy outdoor space safely.

• Pods 1 & 2
• Twin Lodges 1, 4, 5 & 6
• Single Lodges 12, 13 & 14
• Micro Lodge 15

A pet charge applies. Please keep dogs on a lead around the park and clean up after them.

Yes. Fresh bedding and towels are provided for every stay.

Yes. Every Pod, Lodge and Micro Lodge has its own private hot tub.

Yes. Every Pod, Lodge and Micro Lodge has a fully equipped kitchen with everything you need to prepare meals during your stay, including cookware, crockery, cutlery, a fridge, microwave and kettle.

Twin Lodges (1–6) also include a toaster, coffee machine and washing machine, making them ideal for families, groups and longer stays.

Yes. Free Wi-Fi is available throughout the park.

No. Please bring your own travel cot if required.

Yes. Arranview Café Bistro is open 7 days a week, serving breakfasts, lunches, coffee, cakes and evening meals every Friday and Saturday (opening hours vary).

Website: arranviewcafebistro.com
Book a table: 01560 700552

Yes. Local takeaways deliver directly to Arranview. Order via Just Eat or contact the takeaway directly. Some takeaways are cash only.

Please include your Pod or Lodge number in the delivery comments.

• 🍕 Domino’s Pizza – 116 Glasgow Road, Kilmarnock KA3 1UT – 01563 534422 – 11am–11pm
• 🥘 Taj Kitchen (Indian & Kebabs) – 3 Wallace St, Galston – 01563 821067 – 4:30pm–11pm
• 🥡 Foodaholic (Chinese) – 19 Wallace St, Galston – 01563 822021 – 4:30pm–11pm
• 🍟 The Principal Café (Fish & Chips) – 3 Brewland St, Galston – 01563 822097 – 4pm–8pm
• 🍕 Marmaris Galston (Pizza) – 25 Bridge St, Galston – 01563 829433 – 4:30pm–11pm

Delivery address:
Arranview Holiday Park, A719, Moscow, East Ayrshire, KA4 8PA

Please note the entrance gates close at midnight and there is a 5mph speed limit throughout the holiday park.

Yes. Arranview Trout Fishery is open daily from dawn until dusk. No booking is required.

Fishery Office: 01560 700551
Facebook: facebook.com/arranviewfishery

Yes. Guests staying in Micro Lodges 15–18 enjoy their own private outdoor wellness area with a traditional sauna and private hot/cold plunge tubs.

Designed exclusively for your stay, it’s the perfect place to relax, recharge and enjoy your own private spa experience.

Yes. Lodge 14 has been specially designed as our accessible lodge.

Yes. Micro Lodges 15–18 are exclusively for adults.

Yes. Every Pod, Lodge and Micro Lodge has free parking.

Smoking and vaping are not permitted inside any accommodation. Please use the outdoor ashtrays provided.

No. BBQs, fire pits and open flames are not permitted anywhere on site for safety reasons.

Only registered guests are permitted on site. Any unauthorised visitors will result in everyone being asked to leave without refund.

Yes. Arranview is a peaceful, family-friendly holiday park. No outdoor music is permitted after 10:00pm. Excessive noise or disruptive behaviour may result in guests being asked to leave without refund.

Electric vehicles must not be charged from the accommodation.

Nearby: E.ON Drive Charging Station, Loudoun Retail Park, Newmilns Road, Galston, KA4 8PA – 50–400kW charging.
Customer Support: 0800 050 2004

The main entrance gate opens automatically at 7:00am and closes at midnight. Guests can access the park outside these hours using their personal access code.

Yes. Tesco Galston is just a few miles away.

Streamline Taxis
Sandbed Street, Kilmarnock KA1 1QL
01563 550044
streamlinetaxis.com

We’re just 20 minutes from Glasgow.

Arranview Holiday Park, A719, Moscow, East Ayrshire, KA4 8PR

WhatsApp: 07971 092021

Email: info@arranviewlodges.co.uk

Book online: arranviewholidaypark.co.uk

We’re always happy to help and look forward to welcoming you to Arranview.