Introduction
The safety, comfort and enjoyment of our guests is our priority. To help everyone enjoy our wellness facilities safely, please take a few moments to read these rules before use.
These rules apply to all private hot tubs, the outdoor sauna and the hot/cold plunge tubs at Arranview Lochside Lodges.
Detailed operating instructions are also available in your accommodation Welcome Pack.
Guest Acknowledgement
By making a booking at Arranview Lochside Lodges and using any of our wellness facilities, the lead guest confirms that they have read, understood and agree to comply with these Wellness Facilities Rules.
The lead guest also agrees to make every member of their party aware of these rules before they use the hot tubs, outdoor sauna or hot/cold plunge tubs. It is the lead guest’s responsibility to ensure that all members of their party comply with these rules throughout their stay.
Arranview Lochside Lodges reserves the right to suspend or withdraw access to any wellness facility, without refund, where these rules are not followed.
Guests may also be charged for any loss, damage, contamination, excessive cleaning or repairs resulting from misuse or failure to comply with these rules.
General Rules
- Wellness facilities are for the exclusive use of registered guests staying at Arranview Lochside Lodges.
- Guests use all wellness facilities entirely at their own risk.
- Please use all facilities responsibly and with consideration for neighbouring guests.
- Children must be supervised by a responsible adult at all times.
- Please keep noise to a minimum, particularly during the evening and night.
- Do not use any facility if it appears damaged or unsafe. Report any issues immediately.
- Any faults, damage or safety concerns must be reported to Reception as soon as possible.
- Guests are responsible for any loss or damage caused through negligence or misuse.
Private Hot Tub Rules
- Only guests staying in the accommodation assigned to the hot tub may use it.
- Do not exceed the maximum occupancy stated for your hot tub.
- Shower before entering the hot tub.
- Replace and secure the hot tub cover after every use.
- Plastic glasses are provided. Glass bottles, glasses and any breakable items are strictly prohibited in or around the hot tub.
- No smoking, vaping, candles or food while using the hot tub.
- Do not add bubble bath, soaps, oils, bath salts or any other chemicals to the water.
- Do not enter the hot tub wearing fake tan, body lotions or heavy make-up, as these can contaminate the water and damage the filtration system.
- Do not sit on the hot tub cover when it is closed.
- Take extra care when entering or leaving the hot tub, as surrounding surfaces may become slippery.
Outdoor Sauna Rules
- Shower before entering the sauna.
- Wear appropriate swimwear at all times.
- Remove jewellery where possible, as metal can become hot.
- Recommended sauna sessions are between 10 and 15 minutes.
- Allow your body to cool naturally before re-entering the sauna or using the plunge tubs.
- Drink plenty of water before and after using the sauna to help prevent dehydration.
- Do not pour oils or fragrances onto the heater.
- Do not touch the heater or sauna stones, as they become extremely hot.
- Do not bring any items into the sauna that could catch fire, including newspapers or magazines.
- Do not dry clothes inside the sauna due to fire risk.
- Ensure towels are kept away from the heater at all times.
- Leave the sauna immediately if you feel dizzy, faint or unwell.
Hot/Cold Plunge Tub Rules
- Shower before entering the plunge tubs.
- Enter the water slowly, particularly when using the cold plunge.
- Cold plunge sessions should normally last between 1 and 5 minutes, depending on your experience and comfort level.
- Never force yourself to remain in the cold water if you feel uncomfortable.
- Take care when entering and leaving the plunge tubs, as surfaces may be slippery.
- Do not jump or dive into the plunge tubs.
- Allow your body time to adjust naturally when moving between hot and cold facilities.
Health & Safety
Do not use the hot tubs, outdoor sauna or hot/cold plunge tubs if you:
- Have open wounds, cuts, sores or skin infections.
- Have experienced vomiting or diarrhoea within the previous 48 hours.
- Have a fever or flu-like symptoms.
- Feel unwell or are suffering from dizziness.
- Are under the influence of alcohol, recreational drugs or sedative medication.
- Have been advised by a medical professional not to use hot or cold therapy.
Please seek medical advice before using these facilities if you:
- Are pregnant or think you may be pregnant.
- Have heart disease or a heart condition.
- Have high or low blood pressure.
- Have respiratory conditions.
- Have epilepsy.
- Have diabetes.
- Have any medical condition that may be affected by heat or cold exposure.
If at any time you feel dizzy, faint, nauseous or unwell, leave the facility immediately.
Children
- Children under the age of 16 must always be supervised by a responsible adult.
- Children under 6 years of age should not use the hot tub due to the increased risk of overheating.
- Children using the hot tub must be able to stand comfortably with their head fully above the water.
- Children’s hot tub sessions should be limited to 15–20 minutes.
- Children must never be left unattended around the wellness facilities, even when they are not in use.
Water Quality & Hygiene
- Shower before using the facilities.
- Do not enter the hot tub wearing fake tan, oils, body lotions or heavy make-up.
- Never add soaps, bubble bath, bath salts, oils, fragrances or chemicals to the water.
- Please replace and secure the hot tub cover after every use.
If the hot tub becomes contaminated through guest misuse and requires draining, cleaning and refilling, a £50 cleaning charge will apply.
Damage & Reporting
Please report any faults or damage immediately.
Guests are responsible for any loss, damage, contamination, excessive cleaning or repairs resulting from misuse, negligence or failure to follow these rules.
Liability
All wellness facilities are used entirely at the guest’s own risk.
Arranview Lochside Lodges accepts no responsibility for injury, illness, accident, loss or damage arising from the use or misuse of the hot tubs, outdoor sauna, hot/cold plunge tubs or surrounding areas, except where liability cannot be excluded by law.
By using these facilities, guests acknowledge the inherent risks associated with hot and cold therapy and agree to use the facilities responsibly and in accordance with these rules.
Respect for Other Guests
- Please keep noise to a minimum when using the wellness facilities, particularly during the evening and night.
- Respect neighbouring accommodation at all times.
- Inappropriate, unsafe or anti-social behaviour will not be tolerated and may result in the immediate withdrawal of access to the wellness facilities without refund.
Emergency Situations
- Leave the wellness facility immediately.
- If medical assistance is required, call 999 without delay.
- Notify the owner, Graham, on 07971092021 as soon as it is safe to do so.
- Any accident, injury or incident involving the wellness facilities must be reported to Arranview Lochside Lodges as soon as possible.
Our Commitment
We are committed to providing clean, safe and well-maintained wellness facilities for all our guests.
Our hot tubs are regularly serviced and water quality is routinely checked. The sauna and plunge tubs are also inspected and maintained to help ensure they remain safe and enjoyable throughout your stay.
If you have any questions or concerns during your visit, please contact Reception and a member of our team will be happy to help.
